FAQ
Our FAQ contains some of the common concerns customers may have. If you want to know anything else, feel free to reach us through the following:
Emails
General hello@as-in.co
Customer Care (Orders and Returns) wecare@as-in.co
Media press@as-in.co
All orders are processed within 1-3 Working Days and Shipping takes 1-2 Days. Do note that all deliveries occur between Mondays to Fridays.
We offer refund/exchange 14 days from date of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with clothing tags intact.
Only regular-priced items may be refunded. Sale items, and purchases made via Buy-Now-Pay-Later will be issued store credits equivalent to the purchase price.
We carry our full collection at our Showroom (261 Waterloo Street #03-32). DORS carries full-size range of a curated selection of our designs.
To visit our showroom, make your appointment here.
Our apparel is designed to be form-fitting, but the fabrics are soft and extremely stretchy, so it is able to accommodate. Our sizings are shown in UK sizing, and are true-to-size.
Every product page also contains a Size Chart found below the Product Name. Every design will has its own dimensions written in CM or Inches to help you make a better choice.
If you're still unsure, feel free to chat with us on the website chatbox. Share with us your bust/waist/hip measurements and preferred designs. We will then recommend the best fit for you.
Our items are unintentionally maternity-friendly.
Kristen (@kristenkiong) actually test-run our clothes up till 38 weeks of pregnancy, and here’s a blogpost of her favourite -ai. picks with pictures up to 28 weeks of pregnancy
Read it here: Stretch, As Intended by Kristen Kiong
Just head to the chatbox and share with us which pieces you like to see restocked! We will let you know if a restock is happening for that design.
Otherwise, we can recommend similar styles that we believe you may enjoy. We are constantly pushing our designs to evolve and improve, so we may have an updated version of the design you are looking for.
Yes, we can ship to multiple countries.
To find out the shipping rates, just let us know which pieces you'd like to purchase, and your address. We will generate a shipping quote for you!